It is possible to send bikes with Insam Express through our booking form.
Shipping methods bicycle transport destinations – send bicycles
- From Germany to South Tyrol 5/6 working days. and in Italy 6/7 working days.
- From South Tyrol to Germany & Austria 5/6 working days. And in Austria 5/6 working days.
- From Italy to Germany & Austria 6/7 working days. to Austria 6/7 working days
- From Austria to South Tyrol 5 working days and in Italy 6/7 working days.
Bicycle transport packaging
Bicycles can only be shipped in a bicycle box or bicycle bag. Other types of packaging are not permitted. Please remove the pedals and possibly also the front wheel. Rotate the steering wheel by 90° and drag down the saddle in order to not exceed the maximum size of the box (maximum size: length + circumference must not exceed 410cm). If these dimensions are exceeded, the transport will be cancelled or additional costs will incur. There must be no other items, such as clothing, shoes, etc. which are not part of the bike. If a bike is not packed properly, it may happen that you have to disassemble parts from the bike. We assume no responsibility for any damage. The possible assembly costs of a technician due to bad packaging will not be refund. The carton must necessarily be tightly closed and addressed with the sender - recipient.
Compensation for bicycle transport damage
Transport is compensated only in case of loss with max. €800 (depending on the age and model of the bike). We are not responsible for other damages. If scratches or other damages occur during the transport of the bike we do not assume any responsibility.
Payment of bicycle transport
Transportation to and from South Tyrol can be paid in cash at the hotel. Transports to other destinations can only be paid by credit card through our website www.insamexpress.it.
Pick up - delivery bike transport - send bike
The collection of the carton is carried out by the courier in a certain time slot, for example from 1 to 6 pm.